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Cookie policy

The purpose of this policy is to explain to users of MediShout websites and applications how cookies are used on these sites, along with the options for controlling the use of cookies and what cookies are used.

1. Scope

This policy applies to the cookies used on the following websites:

2. Definitions

The following terms are used throughout this policy and are defined as follows:

  • “Cookie” - Cookies are small files that are placed on your computer by the websites that you visit. They are used in order to make websites work, to provide features, or to work more efficiently, as well as to provide information to the owner of the site such as pages visited, number of visitors etc. Some cookies also enable the display of relevant advertising when you move from site to site.

  • “We/us/our” - refers to MediShout Ltd, the owner of this website registered at 2 Sherrock Gardens, Hendon, London, NW4 4JJ with company registration number 08357958.

  • “Personal data” - is any information which can directly or indirectly identify a living person.

  • “1st Party Cookie” - this is a cookie that is controlled by us.

  • “3rd Party Cookie” - this is a cookie provided by a third party e.g. Google Analytics for which we have no control over.

  • “Session” - If a cookie does not contain an expiration date, it is considered a session cookie. Session cookies are stored in memory and never written to disk. When the browser closes, the cookie is permanently lost from this point on.

  • “Persistent” - these cookies stay in one of your browser's subfolders until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie's file.

3. Cookie types

We use the following types of cookie on our website:

  • Necessary Cookies - These cookies are necessary for the operation of our site or application. They don’t access or store any personal data. Our website cannot function without these cookies so they are, by default, switched on.

    You can manage cookies in your browser. Your choices will include the ability to switch off cookies completely and remove cookies by deleting them when you leave our site. If you do switch cookies off, you may find problems with the operation of our website.

  • Marketing Cookies - These cookies allow us to provide personalised and relevant services or advertising to our visitors, and to assess the effectiveness of our digital marketing activities. We also use these cookies to enable third party ‘plug-ins’ like social media sharing and ‘like’ buttons. They also enable us to play video content.

    You can control whether you want to accept the use of these cookies via the cookie consent options on the website.

4. Cookie details

www.medishout.co.uk

Cookie Name 1st or 3rd Party Duration Type Purpose
_cfuvid 3rd Session Necessary This cookie is a technical, security-related cookie used by Cloudflare, which provides the CDN (Content Delivery Network) and security services for our Webflow-hosted website.

careers.medishout.co.uk

Cookie Name 1st or 3rd Party Duration Type Purpose
_tt_session 3rd Persistent
2 days
Necessary This cookie is used to keep the context of a visitor (e.g. to keep you logged in on the site).
referrer 3rd Session Marketing This cookie is used to identify the web link used to direct visitors to the site.
_ttCookiePermissions 3rd Persistent
6 months
Necessary This cookie is used to hide the cookie banner once you have interacted with it.
_ttAnalytics 3rd Persistent
6 months
Marketing This cookie is used to gather insights about how visitors use the site.

app.medishout.co.uk

Cookie Name 1st or 3rd Party Duration Type Purpose
medishout_device_id 1st Persistent
30 days
Necessary This cookie is used to identify unique sessions for authenticated users. It is a randomly generated key that is used to protect users by identifying a login from a new device.
access_token 1st Persistent
15 minutes
Necessary This cookie stores the application access token. It is a randomly generated key that the app uses to identify an authenticated user and make sure that all actions are done on his/her behalf. This cookie is very short-lived and gets frequently refreshed for security purposes.
refresh_token 1st Persistent
2 days
Necessary This cookie is used to refresh the authentication token, we use a random key as the refresh token. This keeps users logged in when using the MediShout application.
loginCookie 1st Session Necessary This cookie records whether a login or authenticated session has been completed.

5. Using your browser to control cookies

As well as setting cookie preferences using the cookie settings options when you visit the website, you can also control cookie settings in your browser. Guides for controlling cookies in some of the most common browsers are detailed below:

6. Further information

If you would like any further information about the use of cookies on our websites, please contact us at dpo@medishout.co.uk.

Please also see our Privacy Policy.

7. Changes to this policy

We may make changes to this policy from time to time. The latest version of the policy will always be displayed on our website.

8. Version control

This policy is version 1.2 and is valid from 00:01hrs on 07th August 2026. It replaces and supersedes all other Cookie Policies associated with MediShout Ltd.