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Partly owned by the NHS, MediShout lets hospital staff report and track any operational issue with equipment, facilities, or stock. Our platform is used internationally by some of the world’s largest hospital groups and healthcare suppliers.
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£1 million in efficiency savings per Trust annually
10 minutes saved per staff, per issue
100% compliance with waste management
44% fewer cancelled operations
97% of staff spending more time with patients
55% of reporting QR scans by patients and visitors
MediShout has worked with several of our Trusts to understand our culture and adapt their technology to fit with our organisation’s existing systems and flow.
– Charlotte Williams
Deputy CEO at NW Anglia NHS Trust
To run an efficient hospital, staff depend on smooth logistics and workflows that encompass medical equipment, IT systems, stock, and maintenance. When operational issues like faulty equipment or missing stock arise, staff struggle to communicate with the right teams, leading to delays and even cancelled procedures. The root cause of this is fragmented, non-digital communication channels.
Hospitals rely on paper forms, emails, calls, and faxes while working with 82,000 suppliers and isolated helpdesks. This inefficiency adds to the administrative burden, wastes time, and contributed to a 32% rise in cancelled NHS procedures due to operational problems.
MediShout solves this huge challenge, by providing a “one-stop” app that integrates all hospital helpdesks and suppliers so staff can report any operational issue to the right team, at the right time. Staff report using our mobile app, web-based app, or QR codes. They get real-time updates to help them deliver better patient care. There are multiple modules that can be added to MediShout.
Instantly report any operational issue, such as service requests or faults, directly to your suppliers; either medical device companies or facilities management companies
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Our App can integrate with asset management software like Medusa, in order to allow staff to report any equipment or asset issue
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Staff can report hard FM issues via the App which collects all critical data, like location codes, and this gets sent to the relevant helpdesk or engineer
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Use our app or QR codes to instantly request services, for example housekeeping or porters, or track assets like waste management bins
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We can integrate with Sterile Service’s software like HealthEdge, plus enable theatre staff to request kits, in order to improve productivity and availability of sterile kits
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Read how MediShout transformed services for many different hospitals.
Efficiency savings for the Trust per annum
Faster reporting from 10 mins to
Staff getting more time with patients
In this Trust, there are 10,000 staff using MediShout with modules including: Estates, Facilities, HR, Equipment, Endoscopy, Sterile Services, Maternity. Meet Yvonne who recently celebrated sending 1,000 shouts.
Fewer cancelled operations
Save hospital staff time per faulty scope
Improved equipment maintenance
We have digitised relationships between hospitals and their suppliers to help save staff time, improve productivity and ensure patients get the best care possible.
No more switching between helpdesks, phone calls, emails or paper lists. With MediShout, everything is in one App.
